Senior Care Coordination Specialist

Sage Health; Lochearn (MD); On-site; USD 25,000 - 32,000; Full time

Job summary

Sage Health, based in Woodlawn, MD, is seeking a Care Coordinator to support referral processing, patient registration, benefits verification, and scheduling. You will communicate with primary care physicians and onsite specialists, manage patient data, and ensure timely referrals within EHR systems.

The role demands a professional demeanor, strong organizational skills, and the ability to handle multiple tasks in a fast-paced environment while delivering excellent patient service.

Qualifications

• High School Diploma or GED required.
• Experience in a fast-paced, heavy phones environment.
• Professional demeanor and clear communication.
• Organized with strong attention to detail.
• Ability to manage competing priorities and take accountability.
• Familiarity with Microsoft Office suite is preferred.

Responsibilities

• Process referral requests from PCPs and onsite specialists.
• Coordinate appointment dates and times for patients.
• Notify patients of appointments and arrange transportation when needed.
• Secure patient information and maintain confidentiality.
• Review open referrals daily to ensure reports are received before visits.
• Process referrals and authorizations per plan protocols (e.g., Availity).
• Coordinate procedures for surgical clearance and forwarding docs to providers.
• Schedule urgent referrals as requested by PCPs or onsite specialists.
• Document missed appointments and reschedule as needed.
• Scan and index documents into the EHR and support center operations.

Skills

Office administration

Customer service

Communication

Detail-oriented

Multitasking

Microsoft Office (Word/Outlook/Excel)

Education

High School Diploma/GED

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Sage Health, based in Woodlawn, MD, is seeking a Care Coordinator to support referral processing, patient registration, benefits verification, and scheduling. You will communicate with primary care physicians and onsite specialists, manage patient data, and ensure timely referrals within EHR systems.

The role demands a professional demeanor, strong organizational skills, and the ability to handle multiple tasks in a fast-paced environment while delivering excellent patient service.