Senior Care Continuity Advocate

ChenMed LLC

Florida

Presencial

USD 23.000 - 33.000

Jornada completa

Hace 3 días

Sé de los primeros/as/es en solicitar esta vacante

Consigue una respuesta de este empleador

Tu currículum y tu carta de presentación, adaptados exactamente a lo que buscan contratar.

Supera los filtros ATS

Descripción de la vacante

ChenMed LLC is seeking a Patient Continuity and Needs Advocate to bridge patients with comprehensive care, identifying eligible health plans and coordinating support services. You will drive engagement, reduce care disruptions and support vulnerable seniors through tailored care pathways.

Collaborating with center leadership, brokers and clinicians, you will implement retention strategies, document interactions in EMR and Salesforce, and ensure HIPAA compliance while delivering compassionate,

Formación

Essential knowledge of patient advocacy and care coordination.
Experience in healthcare settings and HIPAA awareness.
Strong communication and customer service skills.

Responsabilidades

Evaluates patient needs and connects eligible individuals with health plans and community resources.
Proactively reaches out to disenrolled members to understand barriers to care and facilitates their return to centers.
Collaborates with center leadership, sales teams, brokers and clinical staff to develop retention strategies.
Ensures seamless transitions and sustained engagement to prevent gaps in care.
Uses EMR, Meds and Salesforce to document patient issues and resolutions and maintains HIPAA compliance.