Senior Care Coach & Field Mentorship Lead

004 Humana Insurance Company; Chicago (IL); Hybride; USD 72 000 - 98 000; Plein temps

Avantages offerts par ce poste

401(k) plan

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

Résumé du poste

Humana, Inc. is seeking a Senior Care Coordinator to support managers through precepting and mentoring, while developing and maintaining care processes. The role includes field visits (75-90% travel), documentation in clinical systems, and mentoring the team to improve member outcomes.

Primary requirements include Illinois residency, a relevant bachelor's degree, and licensure (LPN/LPC/LSW) with 2+ years of healthcare or case management experience. Strong EMR skills are essential.

Qualifications

• Bachelor's degree in social sciences, social work, human services, or related field.
• LPN with Illinois license and 1 year experience in elderly assessments and services.
• Licensed Professional Counselor (LPC).
• Licensed Social Worker (LSW).
• Must reside in Illinois.
• 2+ years in health care and/or case management.
• 2+ years with Medicare/Medicaid or long-term care experience.

Responsabilités

• Provide coverage for CC1 and CC2 and document in the clinical system.
• Mentor and train the team; support onboarding and case audits.
• Provide daily reports on outstanding cases; review compliance dashboards.
• Support audits and internal/external auditing processes.
• Coordinate services and monitor case management plans toward member goals.
• Visit Medicaid members in homes or facilities; 75-90% travel.

Connaissances

Case management

Mentoring

Interdisciplinary collaboration

Communication

Formation

Bachelor's degree in social sciences, social work, human services, or related field

Master's degree in social sciences, social work, human services, or related field

Outils

Electronic medical records

Description du poste

Humana, Inc. is seeking a Senior Care Coordinator to support managers through precepting and mentoring, while developing and maintaining care processes. The role includes field visits (75-90% travel), documentation in clinical systems, and mentoring the team to improve member outcomes.

Primary requirements include Illinois residency, a relevant bachelor's degree, and licensure (LPN/LPC/LSW) with 2+ years of healthcare or case management experience. Strong EMR skills are essential.