Senior Care Coach & Field Travel Leader

Humana; United States; Remote; USD 72,000 - 98,000; Full time

Benefits offered by this job

401(k)

Medical

Dental

Vision

Tuition assistance

Job summary

Humana is seeking a Senior Care Coordinator to mentor care teams, support onboarding, and monitor field visits. The role emphasizes documenting in clinical systems, reviewing dashboards, and assisting with audits. You will coordinate services and assess member progress toward goals.

This field position requires 75–90% local travel to Medicaid/long-term care settings. Strong EMR skills and a state license are preferred, with a Monday–Friday schedule and comprehensive benefits.

Qualifications

• Must reside in the United States.
• Bachelor’s degree in social sciences, social work, human services, or a related field.
• 2+ years of experience in health care and/or case management.
• 2+ years of experience with Medicare & Medicaid recipients and/or long-term care and/or Home and Community based services and/or working with managed care organizations.
• Ability to use electronic information applications/software including electronic medical records.
• This role is patient facing and part of Humana’s TB screening program.
• Driver’s license and vehicle liability insurance required.

Responsibilities

• Provide coaching and mentoring to team members and support onboarding.
• Monitor field visits and ensure documentation in clinical systems.
• Generate daily reports and review compliance dashboards.
• Assist in audits and support internal/external review processes.
• Coordinate services and evaluate care plans against patient goals.
• Travel 75-90% to visit members in homes or facilities.
• Support management with process improvements and training initiatives.

Skills

Mentoring and coaching

Team collaboration

EMR/EHR software

Education

Bachelor’s degree in social sciences, social work, human services, or related field

Master’s degree in social sciences, social work, human services, or related field

Tools

EMR/EHR systems

Driver's license confirmation

Job description

Humana is seeking a Senior Care Coordinator to mentor care teams, support onboarding, and monitor field visits. The role emphasizes documenting in clinical systems, reviewing dashboards, and assisting with audits. You will coordinate services and assess member progress toward goals.

This field position requires 75–90% local travel to Medicaid/long-term care settings. Strong EMR skills and a state license are preferred, with a Monday–Friday schedule and comprehensive benefits.