Senior Business Systems & AI Solutions Analyst

Bain Capital; Boston (MA); On-site; USD 115,000 - 150,000; Full time

Job summary

Bain Capital seeks a Senior Business Systems Analyst in Boston to drive enterprise platform initiatives and AI-enabled analytics across corporate functions. You will gather requirements, prototype solutions, and guide testing and rollout in a fast-paced, risk-aware environment.

You will partner with Legal, Compliance, Tax and other teams, balancing innovation with governance while helping scale technology solutions that enhance workflows and reporting.

Qualifications

• A self-starter with a proactive approach to problem-solving, idea generation, and driving initiatives independently.
• Ability to balance innovation with risk management, bringing structure to a rapidly evolving technology landscape.
• Strong problem-solving skills, with the ability to analyze complex data and present actionable insights.
• Experience with investment management, private equity, venture capital, or alternative investment concepts, terminology, and systems a plus.
• Must be able to work on multiple initiatives simultaneously and prioritize assignments to deliver quality work in a timely manner.
• Strong interpersonal skills, with experience supporting a functionally diverse, informed user base that demands high-quality solutions.
• Strong written and verbal communication skills with the ability to convey complex concepts to diverse audiences.

Responsibilities

• Present solution designs, requirements, and project updates to business and technology stakeholders; lead requirements‑gathering sessions with confidence and clarity.
• Identify and evaluate opportunities to leverage various data analytics and AI tools to optimize current state workflows, analytics, and reporting for corporate business functions.
• Stay current on the evolving AI and other advanced technology landscape; proactively identify opportunities, advise stakeholders on best‑fit solutions, and drive informed technology decisions
• Partner closely with the platform services business teams to prototype solutions, pilot new capabilities, and build scalable tools that address key pain points.
• Provide ongoing evaluation of technology solutions and capabilities to ensure alignment with business objectives; identify areas of risk while monitoring the current environment, potential improvement areas, and financial implications of technology decisions.
• Gather, validate, document, and facilitate implementation of business requirements for technology initiatives, including business/data requirements, data flows, data modeling, workflow context and design, and user interface design.
• Lead and participate in user acceptance testing and support system training and documentation efforts.
• Build strong working relationships with internal stakeholders across business and technical teams.
• Balance responsibilities related to production support and project work simultaneously, prioritizing across multiple concurrent initiatives.
• Create and maintain documentation in support of business and technology requests.
• Manage platform releases, testing, and system upgrades, ensuring smooth adoption of new features.
• Partner with other teams in IT including Infosec, Cloud infrastructure, QA, Data Science /AI and infosec on various initiatives

Skills

Self-starter

Problem solving

Communication

Interpersonal skills

Multitasking

Analytical thinking

Education

Bachelor's or advanced degree in computer science / MIS

Tools

ServiceNow

Workday

Box

Airtable

Asana

iManage

Azure DevOps

Tableau

Power BI

Job description

Bain Capital seeks a Senior Business Systems Analyst in Boston to drive enterprise platform initiatives and AI-enabled analytics across corporate functions. You will gather requirements, prototype solutions, and guide testing and rollout in a fast-paced, risk-aware environment.

You will partner with Legal, Compliance, Tax and other teams, balancing innovation with governance while helping scale technology solutions that enhance workflows and reporting.