Senior Salesforce Systems Analyst - Investor Relations

Bain Capital; Boston (MA); On-site; USD 115,000 - 150,000; Full time

Job summary

Bain Capital is seeking a Senior Business Systems Analyst in Boston, MA to drive Salesforce analysis, development, and support for the Investor Relations platform. You will gather requirements, assess impacts, and design end-to-end solutions with the IR Operations team.

You will lead testing, training, and documentation, while optimizing processes and expanding analytics using Salesforce Reports, Tableau, and Power BI. A strong background in CRM and data workflows is essential.

Qualifications

• 5+ years of Salesforce experience, with strong development/administration background.
• Experience gathering requirements and translating them into actionable designs.
• Strong interpersonal and customer-facing skills for presenting features and solutions.

Responsibilities

• Own BAU enhancements for Investor Relations Operations: requirements, impact, design, validation, support.
• Collaborate with IR Operations stakeholders to implement new features and improvements.
• Identify opportunities for system optimization and reduce technical debt with the dev team.
• Enable self-service capabilities for business users to perform routine tasks.

Skills

Salesforce experience

Requirements gathering

Stakeholder communication

Education

Bachelor’s degree in computer science / IT

Tools

Salesforce

Tableau

Power BI

Postman

Job description

Bain Capital is seeking a Senior Business Systems Analyst in Boston, MA to drive Salesforce analysis, development, and support for the Investor Relations platform. You will gather requirements, assess impacts, and design end-to-end solutions with the IR Operations team.

You will lead testing, training, and documentation, while optimizing processes and expanding analytics using Salesforce Reports, Tableau, and Power BI. A strong background in CRM and data workflows is essential.