Senior Business Process Analyst - Remote & Agile Transformation

Syms Strategic Group, LLC; Richmond (VA); Remote; USD 80,000 - 120,000; Full time

Job summary

Syms Strategic Group, LLC is seeking a Senior Business Process Analyst to lead continuous improvement efforts and align process performance with organizational goals.

The role emphasizes Agile/SAFe practices, requirements elicitation, and collaboration with cross-functional teams across VA programs. A strong emphasis on business analysis, data-driven decisions, and stakeholder communication is expected.

Qualifications

• Proven track record leading complex projects.
• Expertise in eliciting and documenting business requirements and processes.
• Experience with UML/BPMN and data analysis tools.

Responsibilities

• Provide expertise on process improvement strategies and performance measures.
• Define and develop processes, policies, roles, and metrics.
• Analyze current state, gaps, benchmarking, and best practices.
• Plan future state design and change management initiatives.
• Coordinate with customer, IT, and client services teams.
• Deliver training and presentations on measurement and control.

Skills

Process improvement

Requirements elicitation

Agile / SAFe

UML / BPMN

Stakeholder communication

Data analysis

Education

Bachelor’s degree in Engineering or related technical discipline

Tools

Microsoft Visio

Lucidchart

JIRA

Microsoft Project

Job description

Syms Strategic Group, LLC is seeking a Senior Business Process Analyst to lead continuous improvement efforts and align process performance with organizational goals.

The role emphasizes Agile/SAFe practices, requirements elicitation, and collaboration with cross-functional teams across VA programs. A strong emphasis on business analysis, data-driven decisions, and stakeholder communication is expected.