Senior Business Analyst: Regulatory & Identity Platforms

Koch Business Solutions, LP; Chicago (IL); On-site; USD 115,000 - 145,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health savings account

Retirement plan

Paid vacation

Job summary

Koch Business Solutions, LP is seeking a Senior Business Analyst to bridge business stakeholders, product leadership, and engineering across a portfolio including registry, identity verification, and messaging platforms.

You will translate complex requirements into actionable solutions, partner with internal and external stakeholders, and drive delivery with clear acceptance criteria and traceability. This role focuses on operational excellence and strategic impact.

Qualifications

• Experience gathering, documenting, and managing requirements through functional specs and user stories.
• Experience facilitating backlog refinement and cross-functional solution discussions.
• Experience supporting system integrations and API-driven solutions.
• Experience with process analysis and documentation using Confluence, Lucidchart, Miro or similar.
• Experience partnering with software engineering teams and external vendors.
• Experience analyzing data using SQL to support business decisions.
• Experience in a B2B or SaaS environment.
• Experience building or supporting platforms such as registries, identity verification, or messaging platforms.

Responsibilities

• Own business requirements, functional specs, process docs, and user stories across our platforms.
• Translate customer, contractual, and regulatory requirements into testable solutions for Engineering and QA.
• Maintain traceability between business requirements, development work, and acceptance criteria.
• Own requirements through delivery, ensure clear definitions and mitigated risks.
• Analyze and document current and future-state business processes and data flows.
• Identify process improvements and automation opportunities across the business.
• Evaluate cross-product impacts and promote consistency across workflows and data models.
• Partner with Product Management on discovery, roadmap planning, and prioritization.
• Collaborate with Customer Success, Operations, customers, and external stakeholders to capture needs and validate solutions.
• Facilitate alignment through documentation and solution validation.
• Define reporting and analytics requirements supporting KPIs and SLAs.
• Analyze platform data and translate insights into actionable decisions.

Skills

Requirements gathering

Backlog facilitation

System integrations

Process mapping

Stakeholder collaboration

SQL data analysis

B2B SaaS experience

Platform delivery

Tools

Confluence

Lucidchart

Miro

Job description

Koch Business Solutions, LP is seeking a Senior Business Analyst to bridge business stakeholders, product leadership, and engineering across a portfolio including registry, identity verification, and messaging platforms.

You will translate complex requirements into actionable solutions, partner with internal and external stakeholders, and drive delivery with clear acceptance criteria and traceability. This role focuses on operational excellence and strategic impact.