Senior Business Analyst - Drive Regulatory Platforms & SaaS

Koch; Reno (NV); On-site; USD 115,000 - 145,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Retirement plan

Paid time off

Education assistance

Parental leave

Job summary

Koch seeks a Senior Business Analyst to bridge business stakeholders, product leadership, and engineering across registry, identity verification, and messaging platforms. Translate complex requirements into actionable solutions and drive product development and operational excellence.

You will partner with stakeholders, document requirements, and ensure platforms deliver value while meeting expectations. Strong experience in SaaS/B2B, data analysis, and cross-functional collaboration is required.

Qualifications

• Experience gathering, documenting, and managing requirements through functional specifications, user stories, acceptance criteria, and related artifacts.
• Experience facilitating backlog refinement, stakeholder workshops, and cross-functional solution discussions.
• Experience supporting system integrations and API-driven solutions, including documenting data flows, business rules, and integration requirements.
• Experience with process analysis, process mapping, and documentation skills using tools (Confluence, Lucidchart, Miro, or similar platforms).
• Experience partnering with software engineering teams and external development vendors throughout the delivery lifecycle.
• Experience analyzing data using SQL or similar tools to support business decisions.
• Experience operating in a B2B or SaaS environment supporting customers and contractual service commitments.
• Experience building or supporting similar platforms in registries, verification, or messaging platforms.

Responsibilities

• Own business requirements, functional specifications, process documentation, and user stories across our platforms.
• Translate customer, contractual, and regulatory requirements into clear, testable solutions for Engineering and QA teams.
• Maintain traceability between business requirements, development work, and acceptance criteria.
• Own requirements through delivery, ensuring work is clearly defined and risks are addressed.
• Analyze, document, and maintain current and future-state business processes and data models.
• Identify process improvements, automation opportunities, and operational efficiencies.
• Evaluate cross-product impacts and promote consistency across workflows and data models.
• Partner with Product Management on discovery, roadmap planning, prioritization, and solution definition.
• Collaborate with Customer Success, Operations, customers, and external stakeholders to capture needs and validate solutions.
• Facilitate alignment across stakeholders through communication, modeling, and validation.
• Define reporting and analytics requirements supporting KPIs and SLAs.
• Analyze platform data and translate insights into actionable recommendations.

Skills

Requirements gathering

Backlog refinement

Stakeholder workshops

SQL analysis

API & integrations

B2B SaaS familiarity

Cross-functional collaboration

Tools

Confluence

Lucidchart

Miro

Job description

Koch seeks a Senior Business Analyst to bridge business stakeholders, product leadership, and engineering across registry, identity verification, and messaging platforms. Translate complex requirements into actionable solutions and drive product development and operational excellence.

You will partner with stakeholders, document requirements, and ensure platforms deliver value while meeting expectations. Strong experience in SaaS/B2B, data analysis, and cross-functional collaboration is required.