Senior Business Analyst - Platform & Compliance Solutions

Koch; Salt Lake City (UT); On-site; USD 115,000 - 145,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

Paid time off

Educational assistance

Parental leave

Infertility assistance

Job summary

Koch is seeking a Senior Business Analyst to bridge business stakeholders, product leadership, and engineering for multiple platform portfolios, including registry, identity verification, and business messaging. You will translate complex requirements into actionable solutions and drive operational excellence.

You will partner with stakeholders and internal/external teams to ensure platforms deliver value while meeting expectations.

Qualifications

• Experience gathering, documenting, and managing requirements through functional specifications, user stories, acceptance criteria, and related artifacts.
• Experience facilitating backlog refinement, stakeholder workshops, and cross-functional solution discussions.
• Experience supporting system integrations and API-driven solutions, including documenting data flows, business rules, and integration requirements.
• Experience with Confluence, Lucidchart, Miro or similar platforms.
• Experience partnering with software engineering teams and external development vendors throughout the delivery lifecycle.
• Experience analyzing data using SQL or similar tools to support business decisions.
• Experience operating in a B2B or SaaS environment supporting customers and contractual service commitments.
• Experience building or supporting similar platforms in registries, compliance, identity, or messaging platforms.

Responsibilities

• Own business requirements, functional specifications, process documentation, and user stories across our platforms.
• Translate customer, contractual, and regulatory requirements into clear, testable solutions for Engineering and QA teams.
• Maintain traceability between business requirements, development work, and acceptance criteria.
• Own requirements through delivery, ensuring work is clearly defined and risks are addressed.
• Analyze, document, and maintain current and future-state business processes and rules.
• Identify process improvements and automation opportunities that create value.
• Evaluate cross-product impacts and promote consistency across shared workflows and data models.
• Partner with Product Management on discovery, roadmap planning, prioritization, and solution definition.
• Collaborate with Customer Success, Operations, customers, and external stakeholders to capture needs and validate solutions.
• Facilitate alignment across internal and external stakeholders through documentation and process modeling.
• Define reporting and analytics requirements supporting KPIs, SLAs, and customer reporting.
• Analyze platform data and translate insights into actionable recommendations.

Skills

Requirements gathering

Stakeholder facilitation

SQL data analysis

SaaS/B2B experience

Cross-functional collaboration

Tools

Confluence

Lucidchart

Miro

Job description

Koch is seeking a Senior Business Analyst to bridge business stakeholders, product leadership, and engineering for multiple platform portfolios, including registry, identity verification, and business messaging. You will translate complex requirements into actionable solutions and drive operational excellence.

You will partner with stakeholders and internal/external teams to ensure platforms deliver value while meeting expectations.