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Avantages offerts par ce poste
Base pay with bonus opportunities
Health benefits
Retirement savings plan (401k)
Employee discounts
Paid time off
Résumé du poste
Dow Consumer Solutions is seeking a Senior Customer Manager to oversee regional and cross-business relationships for a global personal care brand. You will develop and deliver annual sales plans, leverage Dow’s portfolio, and build a pipeline with TS&D and Marketing. The role requires coordinating cross-functional teams, negotiating with customers, and mentoring junior staff. Travel may be required, with a regional focus and occasional global projects, all while delivering value and growth.
Qualifications
Bachelor’s degree or military equivalence required (U.S. E5 or Canadian equivalent)
7+ years of relevant experience
U.S. work authorization; no visa sponsorship available
Responsabilités
Manage account portfolio and implement account plans
Lead and coordinate customer relationships
Develop and execute sales/marketing plan delivering value and volume
Collect and use market intelligence to shape plan
Lead negotiations and pricing changes
Collaborate with other functions to improve CX
Use CRM, DSR, CMT, Smart Pricing at expert level
Deliver growth including cross-business opportunities
Mentor junior staff
Connaissances
Business acumen
Communication
Negotiation
Interpersonal effectiveness
Influencing skills
Analytical thinking
Formation
Bachelor’s degree or military equivalence
Outils
CRM
DSR
CMT
Smart Pricing
Description du poste
Dow Consumer Solutions is seeking a Senior Customer Manager to oversee regional and cross-business relationships for a global personal care brand. You will develop and deliver annual sales plans, leverage Dow’s portfolio, and build a pipeline with TS&D and Marketing. The role requires coordinating cross-functional teams, negotiating with customers, and mentoring junior staff. Travel may be required, with a regional focus and occasional global projects, all while delivering value and growth.
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