Senior Branch Sales & Service Pro

First Citizens Bank; Fayetteville (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

First Citizens Bank in Fayetteville, NC is seeking a Senior Sales & Service Representative to support branch sales and service delivery. You will grow banking relationships through proactive outreach and manage deposits, payments and digital access products, while identifying and referring opportunities to bank partners.

Key skills include communication, customer service, adaptability and teamwork. You will follow a structured sales process, apply financial literacy, and collaborate with

Qualifications

• High School Diploma or GED with 1 year sales or customer service experience.
• Alternatively, 6 months of customer support at First Citizens Bank.
• Bachelor's degree preferred.

Responsibilities

• Achieve individual or team sales, production, and relationship targets.
• Proactively reach out to customers and referral sources.
• Ensure regulatory compliance and efficient operations.

Skills

Sales outreach

Customer service

Communication

Adaptability

Teamwork

Flexibility

Agility

Influence

Education

High School diploma or GED

Bachelor's degree

Job description

First Citizens Bank in Fayetteville, NC is seeking a Senior Sales & Service Representative to support branch sales and service delivery. You will grow banking relationships through proactive outreach and manage deposits, payments and digital access products, while identifying and referring opportunities to bank partners.

Key skills include communication, customer service, adaptability and teamwork. You will follow a structured sales process, apply financial literacy, and collaborate with