Senior Banking Sales & Service Specialist

First Citizens Bank; Candler (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Benefits package

Job summary

First Citizens Bank in North Carolina is seeking a Senior Sales & Service Representative to support sales and service delivery in the branch. You will build banking relationships through proactive outreach and handle deposits, payments, and digital access products.

You will engage customers and referrals, address needs, and help drive growth while maintaining compliance and delivering excellent service in a fast-paced branch environment.

Qualifications

• High School Diploma or GED and 1 year in Sales or customer service, or 6 months in a customer support role at First Citizens Bank
• Bachelor's Degree preferred
• Experience in telephone sales or high-volume customer service is a plus
• Knowledge of banking products and services is beneficial

Responsibilities

• Achieve team and individual sales, production and relationship goals.
• Identify sales or referral opportunities and address customer needs.
• Ensure regulatory compliance and accurate, efficient banking operations.

Skills

Sales

Customer service

Communication

Adaptability

Teamwork

Flexibility

Agility

Influence

Sales outreach

Financial literacy

Education

High School Diploma or GED

Bachelor's Degree

Job description

First Citizens Bank in North Carolina is seeking a Senior Sales & Service Representative to support sales and service delivery in the branch. You will build banking relationships through proactive outreach and handle deposits, payments, and digital access products.

You will engage customers and referrals, address needs, and help drive growth while maintaining compliance and delivering excellent service in a fast-paced branch environment.