Senior Branch Operations Leader

Fremont Bank; Fremont (CA); On-site; USD 120,000 - 170,000; Full time

Job summary

Fremont Bank in Fremont, CA is seeking a Senior Operations Manager to lead branch operations, staff training, and supervision. The role emphasizes security, accuracy in cash handling, and adherence to bank policies while driving customer service excellence.

The Senior Operations Manager will guide tellers and staff, promote teamwork, and support the Branch Manager in achieving operational efficiency and growth.

Responsibilities

• Hiring, training, management and supervision of branch operations and staff to ensure service quality and productivity.
• Balance branch vault cash and balance cash handling accurately.
• Prepare operations reports and certifications for branch compliance.
• Lead Associates in cross-selling and referring new business to the Bank.
• Assist the Branch Manager to ensure efficient teller line operations and workflow.

Job description

Fremont Bank in Fremont, CA is seeking a Senior Operations Manager to lead branch operations, staff training, and supervision. The role emphasizes security, accuracy in cash handling, and adherence to bank policies while driving customer service excellence.

The Senior Operations Manager will guide tellers and staff, promote teamwork, and support the Branch Manager in achieving operational efficiency and growth.