Senior Operations Manager

Fremont-Bank; Fremont (CA); On-site; USD 90,000 - 140,000; Full time

Job summary

Fremont Bank in the Bay Area seeks a Senior Operations Manager responsible for hiring, training, management and supervision of branch operations and staff to ensure operational integrity, excellent customer service, staff productivity and performance, and branch security. The role balances branch vault cash, prepares operations reports, and leads associates in cross-selling activities.

This position supports the Branch Manager to ensure the efficient flow of teller operations, while promoting

Job description

Position Summary

The primary responsibilities of the Senior Operations Manager involve hiring, training, management and supervision of the operations and staff in the branch to ensure operational integrity, excellent customer service, staff productivity and performance, as well as branch security. The Senior Operations Manager typically manages a branch with more complexity. The Senior Operations Manager implements bank policy, procedures, and security measures to protect the customer and Bank from losses and assures all staff adheres to same. This position will accurately and consistently balance branch vault cash, prepare various operations reports and certifications, lead Associates in cross-selling activities and referring new business to the Bank. The Senior Operations Manager will assist the Branch Manager to ensure the efficient flow of operations on the teller line. In this supervisory role, the Senior Operations Manager will provide support, guidance, and training to branch staff on a routine basis and promote teamwork and works well with others.

Why Fremont Bank?

Founded in 1964, Fremont Bank is one of the oldest independently owned banks in the Bay Area and has been consistently recognized