Senior Branch Manager: Drive Experience, Growth & Risk

001 Manufacturers and Traders Trust Co; Wilmington (DE); Vor Ort; USD 99.000 - 164.000; Vollzeit

Benefits dieser Stelle

Paid volunteer time (40 hours)

Zusammenfassung

M&T Bank Corporation in Wilmington, DE seeks a Senior Branch Manager to lead the branch operating model, ensuring a superior customer and employee experience while driving sales and prudent risk management.

You will coach a team, recruit and develop talent, and maintain strong controls to protect assets. The role emphasizes community presence and collaboration with partners across the bank.

Qualifikationen

• Bachelor’s degree and minimum of 5 years of relevant experience or in lieu of a degree, a combined minimum of 9 years’ higher education and/or work experience, including a minimum of 9 years’ relevant experience.
• 3 years of sales experience.
• 2 years of managerial experience, including at least one year of bank branch management experience.

Aufgaben

• Responsible for overall success of the branch operating model including customer and employee experience, digital engagement, transactions/operations, servicing, and sales.
• Identify Retail and Business Banking customers' needs and leverage our sales process and tools/resources to provide personalized solutions.
• Independently source and process Business Banking loan requests up to $250,000.
• Monitor branch operations to ensure adherence to policies, procedures, and audit requirements.
• Lead, coach, and develop branch employees to achieve performance goals and brand alignment.
• Promote fraud-prevention tools and educate customers on evolving fraud risks.

Kenntnisse

Leadership

Sales experience

Communication

Time management

Interpersonal skills

Ausbildung

Bachelor’s degree

9+ years combined education/experience

Jobbeschreibung

M&T Bank Corporation in Wilmington, DE seeks a Senior Branch Manager to lead the branch operating model, ensuring a superior customer and employee experience while driving sales and prudent risk management.

You will coach a team, recruit and develop talent, and maintain strong controls to protect assets. The role emphasizes community presence and collaboration with partners across the bank.