Senior Branch Banking & Relationship Specialist

First Citizens Bank; Asheville (NC); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Benefits package

Job summary

First Citizens Bank is seeking a Senior Sales & Service Representative in Asheville, NC to drive branch sales and deliver exceptional customer service. You will build and expand banking relationships through proactive outreach, process deposits, payments, and digital access products, and identify sales opportunities for bank partners.

The successful candidate will excel in communication, adaptability, and teamwork, with a customer-centric approach and ability to manage multiple priorities in a

Qualifications

• High School Diploma or GED with 1 year in Sales or customer service; or 6 months in a customer support role at First Citizens Bank; or participation in a First Citizens career development program.
• Bachelor's degree is preferred for this role.

Responsibilities

• Sales: achieve individual or team financial, production and relationship results aligned with community needs.
• Service Standards: foster partnerships, uncover sales/referral opportunities, and address customer needs.
• Operations and Administration: comply with regulations and policies, complete training, and ensure accurate deposits and efficient operations.

Skills

Influence

Sales Outreach

Communication Skills

Customer Service

Adaptability

Teamwork

Flexibility

Agility

Education

High School Diploma or GED

Bachelor's Degree

Job description

First Citizens Bank is seeking a Senior Sales & Service Representative in Asheville, NC to drive branch sales and deliver exceptional customer service. You will build and expand banking relationships through proactive outreach, process deposits, payments, and digital access products, and identify sales opportunities for bank partners.

The successful candidate will excel in communication, adaptability, and teamwork, with a customer-centric approach and ability to manage multiple priorities in a