Senior Branch Banking & Service Specialist

First Citizens Bank; Charleston (SC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Benefits package

Career development

Job summary

First Citizens Bank in Charleston is seeking a Senior Sales & Service Representative to support sales and service in the branch. You will build banking relationships through proactive outreach and handle deposits, payments, and digital access products, while identifying referrals to bank partners.

The Successful Candidate will demonstrate relationship-building, disciplined daily outreach, strong communication, customer service professionalism, adaptability, teamwork, and the ability to shift

Qualifications

• High School Diploma or GED required with 1 year sales or customer service experience; or 6 months in a First Citizens customer support role; or participation in a First Citizens career development program.
• Preferred education: Bachelor's Degree
• Preferred experience: Telephone sales

Responsibilities

• Achieve individual or team financial, production and relationship results aligned with bank goals.
• Engage with customers, prospects and referrals through proactive outreach.
• Represent the bank in the community to generate business and CRA opportunities.

Skills

Rapport building

Sales outreach

Customer service

Communication

Adaptability

Teamwork

Prioritization

Problem solving

Education

High School Diploma or GED

1 year sales or customer service

Job description

First Citizens Bank in Charleston is seeking a Senior Sales & Service Representative to support sales and service in the branch. You will build banking relationships through proactive outreach and handle deposits, payments, and digital access products, while identifying referrals to bank partners.

The Successful Candidate will demonstrate relationship-building, disciplined daily outreach, strong communication, customer service professionalism, adaptability, teamwork, and the ability to shift