Senior Branch Banker: Growth & Customer Loyalty

PNC; Crest Hill (IL); On-site; USD 54,000 - 89,000; Full time

Benefits offered by this job

Medical / Prescription coverage

Dental & Vision options

Life Insurance

401(k) with company match

Job summary

PNC is seeking a Branch Banker Sr in Crest Hill, IL to drive proactive sales and service that deepen customer relationships. You will engage customers with a consultative approach, guiding them to PNC solutions while maintaining risk controls and regulatory compliance.

The role emphasizes in-branch engagement, collaboration with partners, and a focus on delivering a differentiated customer experience that grows wallet share and loyalty. In-office position with strong community presence.

Qualifications

• Associates degree required; related experience may qualify.
• Notary Public license required by state regulations; background checks will be conducted.
• Notable certifications/ Licenses may be required per Consumer Financial Protection Bureau regulations.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Enhance customer experience by identifying opportunities to improve customers' financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet and drive loyalty.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Technology Usage

Sales Proficiency

Digital Awareness

Communication

Multitasking

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates degree

Notary Public license

Job description

PNC is seeking a Branch Banker Sr in Crest Hill, IL to drive proactive sales and service that deepen customer relationships. You will engage customers with a consultative approach, guiding them to PNC solutions while maintaining risk controls and regulatory compliance.

The role emphasizes in-branch engagement, collaboration with partners, and a focus on delivering a differentiated customer experience that grows wallet share and loyalty. In-office position with strong community presence.