Customer-First Teller: Build Financial Wellness

PNC Financial Services Group, Inc.; Crest Hill (IL); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Job summary

PNC Financial Services Group, Inc. seeks a Teller in Crest Hill, IL to deliver a courteous customer experience, educate clients on banking options, and support branch operations. You will identify opportunities, engage customers in-branch, and refer to colleagues as needed to meet financial goals.

Role emphasizes in-person service, adherence to policies, and helping customers manage everyday transactions using technology and tools. Strong communication and teamwork are valued.

Qualifications

• No Degree
• No Required Certification(s)
• No Required License(s)

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing and loyalty; educates customers on options for their financial interactions.
• Identifies opportunities through conversations with customers and refers to branch staff as appropriate.
• Performs lobby engagement activities to connect with customers and position PNC products.
• Applies product and procedural knowledge to solve customer problems.
• Adheres to policies and ensures teller and branch operations are efficient and accurate.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group, Inc. seeks a Teller in Crest Hill, IL to deliver a courteous customer experience, educate clients on banking options, and support branch operations. You will identify opportunities, engage customers in-branch, and refer to colleagues as needed to meet financial goals.

Role emphasizes in-person service, adherence to policies, and helping customers manage everyday transactions using technology and tools. Strong communication and teamwork are valued.