Senior Personal Banker & Notary — Grow Customer Relationships

PNC; Palos Hills (IL); On-site; USD 54,000 - 89,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

401(k) with match

Paid holidays

Job summary

PNC is seeking a Branch Banker Sr in Palos Hills, IL, to drive branch growth through proactive sales, deepen customer relationships, and deliver a high-quality customer experience. This in-office role emphasizes risk-aware service and collaboration with ecosystem partners to expand wallet share.

You will guide clients through financial solutions, manage lobby interactions, and uphold compliance while contributing to a supportive, balanced workplace culture at PNC.

Qualifications

• Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties.
• Typically requires 4+ years of related business or functional experience.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.
• Collaborates with ecosystem partners to grow customer's share of wallet.
• Leads by example in driving proactive sales conversations through internal and outbound interactions with a defined sales process.
• Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions.
• Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.
• Leads by example in driving customer loyalty and grows customer share of wallet through a differentiated customer experience.
• Performs lobby engagement activities to connect with customers and position financial products to meet their needs.
• Proficiently manages risk through adherence to all policies and procedures.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Digital Awareness

Effective Communications

Managing Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates

Job description

PNC is seeking a Branch Banker Sr in Palos Hills, IL, to drive branch growth through proactive sales, deepen customer relationships, and deliver a high-quality customer experience. This in-office role emphasizes risk-aware service and collaboration with ecosystem partners to expand wallet share.

You will guide clients through financial solutions, manage lobby interactions, and uphold compliance while contributing to a supportive, balanced workplace culture at PNC.