Senior Behavioral Health Program Lead & Analytics

CenterWell Senior Primary Care; Anderson (SC); Hybrid; USD 115,000 - 158,000; Full time

Job summary

CenterWell Senior Primary Care seeks a Program Delivery Lead to oversee the Tandem Behavioral Health Care program, collaborating with the National Director of Behavioral Health Strategy and Operations and the Tandem Care Medical Director to shape performance, analytics, and future state strategy.

The role emphasizes ownership of analytics, dashboard design using Power BI, and reporting to market leaders, partnering with EMR/product teams, and driving adoption of new strategies across Tandem Care

Qualifications

• Bachelor’s degree in a relevant field (e.g. health care administration, business administration, social work)
• 5+ years experience in healthcare strategy and operations, including in health-related product, IT, analytics, preferably in value-based care or behavioral health
• 5+ years of cross-functional translation tooling experience (e.g., sitting between clinical leadership team and hands-on-keys product development team)
• Experience in developing performance dashboards – specifically defining metric definitions, collaborating with analytics and tech teams to implement dashboards, and performing metric quality checks - and defining product feature specifications
• Excellent collaboration capabilities and high EQ; integrator, can connect the dots and understand how to optimize system-level processes and build meaningful relationships across stakeholders
• Must reside in a CenterWell/Conviva market location

Responsibilities

• Own, design, and execute analytics related to program performance, including access, clinical quality, cost, budgets, forecasts, KPIs, technology enablement, and data integrations.
• Build and maintainPower BI–based dashboards to measure program performance (access, clinical quality, cost) and support executive-level reporting.
• Own program reporting and use analytics-driven insights to communicate the program’s impact and performance to market leaders and PCO executives.
• Partner closelywith the EMR product team, clinical analytics, Medical Economics, and other key stakeholders to define metrics, integrate data, and strengthen reporting capabilities.
• Own the business partnership and design input for technical products that support the needs of Tandem Care and PCO clinicians, working in close collaboration with PCO product teams to support delivery.
• Establish and maintain collaborative relationships with strategic stakeholders, including clinical teams, technology partners, data and analytics leaders, and Complex Care leadership, to support program and project implementation and drive adoption of new strategies and tactics.
• Manages special projects at the request of the National BH Director on an ad hoc basis, supporting a range of operational, process improvement, and strategic needs.

Skills

Analytical skills

Cross-functional collaboration

Project management

Communication skills

Problem solving

Multi-tasking

Education

Bachelor's degree

Tools

Excel

Power BI

PowerPoint

Job description

CenterWell Senior Primary Care seeks a Program Delivery Lead to oversee the Tandem Behavioral Health Care program, collaborating with the National Director of Behavioral Health Strategy and Operations and the Tandem Care Medical Director to shape performance, analytics, and future state strategy.

The role emphasizes ownership of analytics, dashboard design using Power BI, and reporting to market leaders, partnering with EMR/product teams, and driving adoption of new strategies across Tandem Care