Behavioral Health Program Delivery Lead - Analytics & Dashboards

CenterWell Senior Primary Care

Asheville (NC)

Hybrid

USD 115,000 - 158,000

Full time

7 days ago
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Benefits offered by this job

Bonus incentive plan
401(k) retirement savings plan
Paid time off
Medical, dental, and vision benefits

Job summary

CenterWell Senior Primary Care is seeking a Program Delivery Lead to oversee Tandem Behavioral Health program operations and strategy, reporting to the BH Director and collaborating with the PCO. The role emphasizes analytics, dashboard development in Power BI, and close coordination with clinical and product teams to drive performance and value in care delivery.

The position requires strong analytical ability, experience in healthcare strategy, and a proven track record of cross-functional

Qualifications

  • Bachelor’s degree or higher in a relevant field.
  • 5+ years of healthcare strategy and operations experience.
  • Experience translating between clinical leadership and product teams.
  • Experience building performance dashboards and KPIs.
  • Strong collaboration and relationship-building across stakeholders.

Responsibilities

  • Own analytics for program performance including access, quality, cost, budgets, forecasts, KPIs and data integrations.
  • Build and maintain Power BI dashboards for program performance and executive reporting.
  • Communicate program impact and performance to market leaders and executives.
  • Define metrics with clinical analytics and EMR/product teams and strengthen reporting capabilities.
  • Partner with clinical and technology teams to support delivery and adoption of new strategies.

Skills

Analytical thinking
Cross-functional collaboration
Project management
Excellent communication

Education

Bachelor’s degree in healthcare administration / business / social work
Master’s degree in healthcare administration / business / nursing / social work

Tools

Power BI
Excel
Athena EMR

Job description

CenterWell Senior Primary Care is seeking a Program Delivery Lead to oversee Tandem Behavioral Health program operations and strategy, reporting to the BH Director and collaborating with the PCO. The role emphasizes analytics, dashboard development in Power BI, and close coordination with clinical and product teams to drive performance and value in care delivery.

The position requires strong analytical ability, experience in healthcare strategy, and a proven track record of cross-functional

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