Behavioral Health Program Lead & Analytics

CenterWell Senior Primary Care; Garland (TX); Hybrid; USD 115,000 - 158,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

CenterWell Senior Primary Care is seeking a Program Delivery Lead to oversee analytics, reporting, and performance strategy for the Tandem Behavioral Health Care program. You will partner with the National BH Director and PCO leadership to design metrics, dashboards, and data integrations across clinical and operational teams.

The role emphasizes ownership, cross-functional collaboration, and the ability to translate clinical needs into technical product inputs.

Qualifications

• Bachelor’s degree in a relevant field (e.g. health care administration, business administration, social work).
• 5+ years experience in healthcare strategy and operations, including health-related product, IT, analytics, preferably in value-based care or behavioral health.
• 5+ years of cross-functional translation tooling experience (e.g., sitting between clinical leadership team and hands-on-keys product development team).
• Experience in developing performance dashboards – defining metric definitions, collaborating with analytics and tech teams to implement dashboards, and defining product feature specifications.
• Excellent collaboration capabilities and high EQ; integrator, can connect the dots and optimize system-level processes across stakeholders.

Responsibilities

• Own analytics related to program performance, including access, clinical quality, cost, budgets, forecasts, KPIs, and data integrations.
• Build Power BI–based dashboards to measure program performance and support executive reporting.
• Communicate program impact and performance to market leaders and PCO executives using analytics-driven insights.
• Collaborate with EMR product team, clinical analytics, and Medical Economics to define metrics and strengthen reporting.
• Define metrics and support delivery by partnering with PCO product teams and clinicians.
• Establish relationships with stakeholders to support program implementation and adoption of new strategies.
• Manage special projects for the National BH Director as needed.

Skills

Analytical

Cross-functional collaboration

Communication

Project management

Problem solving

Multi-tasking

Education

Bachelor’s degree

Tools

Excel

Power BI

PowerPoint

Athena EMR

Job description

CenterWell Senior Primary Care is seeking a Program Delivery Lead to oversee analytics, reporting, and performance strategy for the Tandem Behavioral Health Care program. You will partner with the National BH Director and PCO leadership to design metrics, dashboards, and data integrations across clinical and operational teams.

The role emphasizes ownership, cross-functional collaboration, and the ability to translate clinical needs into technical product inputs.