Senior Beauty CSM: Strategic Growth & Partnerships

Amazon Inc.; Austin (TX); Sur place; USD 80 000 - 140 000; Plein temps

Résumé du poste

Amazon Inc. in Austin, TX is seeking a Senior Customer Success Manager for Strategic Account Services. You will lead growth initiatives for high-impact Sellers, build strategic business plans, and drive improvements across merchandising, traffic, and operations.

Strong client management and data-driven decision making are essential to succeed in a fast-paced environment. The role requires owning seller experiences, coordinating cross-functionally, and advocating for customers while delivering

Qualifications

• Strong project management skills in a fast-paced environment.
• Bachelor's degree or equivalent required.
• 4+ years in Beauty industry with customer success or account management experience.

Responsabilités

• Identify growth opportunities and develop strategic plans for Seller portfolios.
• Build trusted advisor relationships and provide operational support within SLA.
• Drive cross-functional collaboration to resolve Seller issues quickly.
• Define success metrics and communicate status to leadership.

Connaissances

Project management

Client management

Strategic thinking

Data analysis

Formation

Bachelor's degree or equivalent

Outils

Generative AI tools

Description du poste

Amazon Inc. in Austin, TX is seeking a Senior Customer Success Manager for Strategic Account Services. You will lead growth initiatives for high-impact Sellers, build strategic business plans, and drive improvements across merchandising, traffic, and operations.

Strong client management and data-driven decision making are essential to succeed in a fast-paced environment. The role requires owning seller experiences, coordinating cross-functionally, and advocating for customers while delivering