Senior Banking Sales & Service Specialist

First Citizens; Omaha (NE); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Benefits program

Job summary

First Citizens Bank in Omaha, NE is seeking a Senior Sales & Service Representative to drive growth in branch relationships through proactive outreach and service excellence. You will handle deposits, payment solutions and digital access products, and refer opportunities to bank partners to support community needs.

Ideal candidates bring at least 1 year in sales or customer service, a high school diploma, and a willingness to participate in community events to expand business.

Qualifications

• Minimum 1 year sales or customer service experience.
• Interest in banking products and services.
• Strong communication and interpersonal skills.
• Willingness to participate in community outreach.

Responsibilities

• Sales: achieve individual/team targets and drive relationship growth.
• Outreach: engage customers and referrals to generate opportunities.
• Community presence: represent the bank at events to cultivate business.
• Compliance: follow bank policies and manage risk in all interactions.
• Operations: process deposits, payments, and digital access requests efficiently.

Skills

Sales experience

Customer service

Communication

Financial literacy

Retail banking

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

First Citizens Bank in Omaha, NE is seeking a Senior Sales & Service Representative to drive growth in branch relationships through proactive outreach and service excellence. You will handle deposits, payment solutions and digital access products, and refer opportunities to bank partners to support community needs.

Ideal candidates bring at least 1 year in sales or customer service, a high school diploma, and a willingness to participate in community events to expand business.