Branch Sales & Service Specialist

First Citizens Bank; Country Estates (NC); On-site; USD 35,000 - 42,000; Full time

Job summary

First Citizens Bank is hiring a Sales and Service Representative for our North Carolina branch. You will handle customer transactions, answer questions, and educate customers about bank products and services.

In this role you will identify referral opportunities for the branch and support sales efforts while delivering friendly, professional service and ensuring compliance with bank policies and procedures.

Qualifications

• High School Diploma or GED with at least 6 months of customer service experience.
• Solid knowledge of retail banking products and services
• Strong communication and customer service skills

Responsibilities

• Foster customer relationships and identify sales or referral opportunities.
• Process transactions accurately and manage branch operations in compliance with regulations.

Skills

Financial literacy

Retail banking

Customer service

Written and verbal communication

Education

High School Diploma or GED

Job description

First Citizens Bank is hiring a Sales and Service Representative for our North Carolina branch. You will handle customer transactions, answer questions, and educate customers about bank products and services.

In this role you will identify referral opportunities for the branch and support sales efforts while delivering friendly, professional service and ensuring compliance with bank policies and procedures.