Senior Banking Sales & Service Pro

First Citizens Bank; High Point (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

First Citizens Bank in High Point, NC is seeking a branch sales professional who helps customers, builds relationships, and drives community outreach. You will engage customers, process transactions, and promote financial guidance aligned with bank goals.

The role emphasizes strong communication, sales outreach, and collaboration with the team to deliver excellent service while complying with bank policies.

Qualifications

• High school diploma or GED required; 1 year in sales or customer service, or 6 months in a First Citizens Bank customer support role, or a career development program participation.
• Preferred: Bachelor's degree.

Responsibilities

• Engage customers, prospects and referral sources through proactive outreach to drive sales and relationships.
• Represent the Bank in the community by attending events to generate business and CRA opportunities.
• Follow sales practices to create value for customers and the bank, with planning to provide relevant financial guidance.
• Foster partnerships to deliver value, listen and ask questions to address customer needs and optimize performance.

Skills

Communication

Sales Outreach

Customer Service

Branch Operations

Relationship Building

Teamwork

Education

High School Diploma or GED

Bachelor's Degree

Job description

First Citizens Bank in High Point, NC is seeking a branch sales professional who helps customers, builds relationships, and drives community outreach. You will engage customers, process transactions, and promote financial guidance aligned with bank goals.

The role emphasizes strong communication, sales outreach, and collaboration with the team to deliver excellent service while complying with bank policies.