Branch Sales & Service Specialist

First Citizens Bank; Morganton (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Benefits program

Job summary

First Citizens Bank in Morganton, NC is seeking a Sales and Service Representative to handle transactions and customer service requests in the branch. You will educate customers about bank capabilities, identify sales opportunities, and refer them to the appropriate partner.

The role emphasizes strong communication, adaptability, and teamwork to deliver exceptional service while maintaining compliance with bank policies.

Qualifications

• High School Diploma or GED; 6 months customer service experience.
• Sales, cash handling, in-person customer service experience preferred.

Responsibilities

• Foster collaborative partnerships to deliver value for customers, prospects and colleagues; initiate conversations to uncover sales or referral opportunities.
• Comply with regulations, bank policies, and procedures; complete required trainings; manage general office tasks and maintain transaction accuracy.

Skills

Communication

Customer service

Adaptability

Teamwork

Flexibility

Agility

Education

High School Diploma or GED

Job description

First Citizens Bank in Morganton, NC is seeking a Sales and Service Representative to handle transactions and customer service requests in the branch. You will educate customers about bank capabilities, identify sales opportunities, and refer them to the appropriate partner.

The role emphasizes strong communication, adaptability, and teamwork to deliver exceptional service while maintaining compliance with bank policies.