Senior Banking Relationship Consultant (Digital‑First)

U.S. Bank; Los Alamitos (CA); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and retirement plan

Paid vacation

Paid holidays

Life insurance

Disability insurance

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels. You will educate clients on deposit and loan products, open new accounts, and guide them using digital tools to meet financial goals.

The role emphasizes building trust, proactive outreach, and collaboration with branch teams to deliver an exceptional client experience while navigating regulatory requirements and maintaining NMLS registration.

Qualifications

• High school diploma or equivalent.
• Typically five or more years of job-related, retail banking experience or a combination of experience and commensurate training.
• NMLS registration required under SAFÉ Act and Regulation Z; background and credit checks apply.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identify solutions for new and existing clients based on their needs and banking channel preferences.
• Open new consumer and business accounts and complete service requests.

Skills

Client relationships

Communication

Sales

Digital banking

Customer service

Team collaboration

NMLS knowledge

Problem solving

Education

High school diploma

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels. You will educate clients on deposit and loan products, open new accounts, and guide them using digital tools to meet financial goals.

The role emphasizes building trust, proactive outreach, and collaboration with branch teams to deliver an exceptional client experience while navigating regulatory requirements and maintaining NMLS registration.