Relationship Banker I - Digital Banking & Client Growth

Us Bank; Deerfield (IL); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance (basic & optional)

Disability insurance (short-term &Long

Parental leave

401(k) retirement plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, offering guidance on deposits, loans, and digital banking solutions. You will build trusted relationships, process basic transactions, and educate clients on products while partnering with branch teams.

The role emphasizes a digital-first mindset, compliance with NMLS requirements, and a location-based salary with strong emphasis on customer service excellence.

Qualifications

• High school diploma or equivalent.
• Three to four years of customer service experience.
• Three to four years of sales experience.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Engages with clients to assess needs and recommend banking solutions.
• Opens new consumer and business accounts and processes service requests.

Skills

Customer service

Sales experience

Relationship building

Communication with clients

Digital products knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, offering guidance on deposits, loans, and digital banking solutions. You will build trusted relationships, process basic transactions, and educate clients on products while partnering with branch teams.

The role emphasizes a digital-first mindset, compliance with NMLS requirements, and a location-based salary with strong emphasis on customer service excellence.