Digital-First Relationship Banker

Us Bank; Mason (OH); On-site; USD 49,000 - 60,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

11 paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels. The role focuses on building trust, assessing banking needs, and recommending deposit and loan solutions aligned with client goals.

The position requires NMLS registration and adherence to SAFÉ Act requirements, with background and credit checks. It emphasizes digital-first guidance and collaborative service with branch teams across consumer and business banking.

Qualifications

• High school diploma or equivalent is required.
• Four to five years of customer service experience.
• Four to five years of sales experience.

Responsibilities

• Builds relationships with clients through proactive outreach and follow up.
• Identify solutions for new and existing clients based on needs.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service tools to meet financial goals.

Skills

Relationship building

Communication

Sales experience

Digital banking

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels. The role focuses on building trust, assessing banking needs, and recommending deposit and loan solutions aligned with client goals.

The position requires NMLS registration and adherence to SAFÉ Act requirements, with background and credit checks. It emphasizes digital-first guidance and collaborative service with branch teams across consumer and business banking.