Digital-First Client Relationship Consultant

U.S. Bank; Town of Hartford (WI); Hybrid; USD 77,146,000 - 94,558,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Parental leave

401(k)

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person and digital channels, offering tailored financial solutions and demonstrating digital tools. The role emphasizes relationship-building, trust, and proactive outreach to understand and meet clients’ banking needs.

The position requires NMLS registration and a background/credit check. You’ll work with branch teams to deliver exceptional service while promoting digital channels and self-service options to

Qualifications

• High school diploma or equivalent.
• Typically five+ years of retail banking experience or equivalent training.

Responsibilities

• Build and foster client relationships through proactive outreach and follow up.
• Educate clients on deposit, loan products and digital self-service tools.
• Open new consumer and business accounts and process service requests.
• Provide a consistent, optimal client experience across channels.

Skills

Relationship building

Client outreach

Sales campaigns

Digital product knowledge

Education

High school diploma

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person and digital channels, offering tailored financial solutions and demonstrating digital tools. The role emphasizes relationship-building, trust, and proactive outreach to understand and meet clients’ banking needs.

The position requires NMLS registration and a background/credit check. You’ll work with branch teams to deliver exceptional service while promoting digital channels and self-service options to