Senior Banking Relationship Advisor

First Merchants Corporation

Detroit (MI)

On-site

USD 52,000 - 76,000

Full time

2 days ago

Be an early applicant

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Benefits offered by this job

Base Pay PLUS Bonuses

Medical, Dental and Vision Insurance

401k

HSA/FSA

Job summary

First Merchants Corporation in Detroit is seeking a Senior Customer Relationship Representative to deliver a high-quality customer service experience by accurately processing bank transactions, opening accounts, and handling loan applications. You will identify products to meet clients' financial needs while supporting sales goals.

You will lead by example in customer experience, manage complex client relationships, and collaborate with internal partners to offer deposits, lending, digital

Qualifications

High school diploma or GED required.
1+ year banking/sales experience preferred.
S.A.F.E Act registration and Notary designation are noted as possible requirements.

Responsibilities

Deliver exceptional client experience by handling complex service needs in a banking center.
Serve as trusted advisor by discussing clients’ financial situations and recommending products across lines.
Act as escalation point for inquiries and service issues with timely resolutions.
Lead and support banking center sales and relationship-building activities.
Open new consumer and business accounts and process loan applications accurately.

Skills

Customer service

Relationship management

Sales

CRM tools

Banking knowledge

Education

High school diploma or GED

Tools

CRM

TCR

Job description

You will lead by example in customer experience, manage complex client relationships, and collaborate with internal partners to offer deposits, lending, digital

Get your free, confidential resume review.

or drag and drop your file here.