Senior Banking Operations Lead — End-to-End Processing

TD; Los Angeles (CA); On-site; USD 62,000 - 99,000; Full time

Job summary

TD Bank is seeking a Senior Operations Officer II to join our Mount Laurel team in New Jersey. This role oversees daily workflow, documents, and transaction processing within its function, ensuring service levels and accuracy for internal partners and clients.

Key responsibilities include acting as a subject matter expert, providing operational support to Relationship Managers, handling escalations, and delivering process improvements while maintaining compliance with guidelines and regulatory

Qualifications

• High School diploma required.
• Undergraduate degree preferred.
• 5+ years of relevant experience.

Responsibilities

• Manage daily workflow and documentation for own area.
• Provide operational support to Relationship Managers and officers.
• Lead escalations with internal and external partners and ensure SLA adherence.

Education

High School diploma

Undergraduate degree preferred

5+ years relevant experience

Job description

TD Bank is seeking a Senior Operations Officer II to join our Mount Laurel team in New Jersey. This role oversees daily workflow, documents, and transaction processing within its function, ensuring service levels and accuracy for internal partners and clients.

Key responsibilities include acting as a subject matter expert, providing operational support to Relationship Managers, handling escalations, and delivering process improvements while maintaining compliance with guidelines and regulatory