Senior Banking Advisor: Drive Customer Growth

First Horizon Bank; Nashville (TN); On-site; USD 34,000 - 42,000; Full time

Job summary

First Horizon Bank in Nashville requires an experienced teller-focused professional to process daily financial transactions, open accounts, and deliver tailored product recommendations. You will conduct outbound calls and support sales campaigns while assisting management with coaching and training as needed.

The role emphasizes timely client service, problem resolution, and compliance with banking regulations. Strong knowledge of banking products and excellent communication are essential.

Qualifications

• High school diploma or GED required, with 3–5 years of experience.
• Experience in customer service and sales within a banking or retail setting is preferred.
• Ability to process daily financial transactions accurately and handle deposits/cunds.

Responsibilities

• Provide teller and platform support to minimize client wait times and ensure quality service.
• Open and process new deposit and withdrawal accounts, including checking and savings products.
• Cross-sell bank products and refer clients to partners to deepen relationships.

Skills

Customer service

Sales

Banking operations

Communication

Education

High school diploma or GED

Tools

Microsoft Office Suite

10-key calculator

Coin counter

Job description

First Horizon Bank in Nashville requires an experienced teller-focused professional to process daily financial transactions, open accounts, and deliver tailored product recommendations. You will conduct outbound calls and support sales campaigns while assisting management with coaching and training as needed.

The role emphasizes timely client service, problem resolution, and compliance with banking regulations. Strong knowledge of banking products and excellent communication are essential.