Relationship-Driven Universal Banker

First Horizon Bank; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical with wellness incentives

HSA with company match

Maternity and parental leave

Tuition reimbursement

Mentor program

401(k) with 6% match

Job summary

First Horizon Bank in Nashville seeks a Customer Service Associate to provide teller and platform support, process daily financial transactions, and open accounts. The role emphasizes outreach to prospects and tailored recommendations to deepen client relationships.

You will perform outbound sales calls and collaborate with banking center management. Outreach to clients, cross-selling, and referrals are essential to meet banking center goals, while delivering exceptional customer experiences and

Qualifications

• High school diploma or GED required; 1 year teller experience preferred.
• Ability to provide quality customer service and handle daily transactions.
• Strong communication and sales skills.

Responsibilities

• Provide teller and platform support to minimize client wait times and ensure quality service.
• Open and process new accounts (checking, savings, CDs) and related deposits.
• Cross-sell and refer to bank partners to deepen client relationships and meet goals.

Skills

Customer service

Cross-selling

Outbound outreach

Education

High school diploma or GED

Tools

Microsoft Office Suite

10-key calculator

Coin counter

Job description

First Horizon Bank in Nashville seeks a Customer Service Associate to provide teller and platform support, process daily financial transactions, and open accounts. The role emphasizes outreach to prospects and tailored recommendations to deepen client relationships.

You will perform outbound sales calls and collaborate with banking center management. Outreach to clients, cross-selling, and referrals are essential to meet banking center goals, while delivering exceptional customer experiences and