Senior B2B Collections Lead

Kforce Inc; Tampa (FL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA

FSA

401(k)

Job summary

Kforce has a client in Tampa, FL seeking a Senior B2B Collections Specialist to join their finance team. The role manages a portfolio of high‑value accounts, analyzes risk, negotiates payment plans, and collaborates with internal stakeholders to resolve delinquencies and improve cash flow.

The ideal candidate has 5–7 years in accounts receivable and collections, strong communication, and a solid understanding of billing processes. A Bachelor’s degree is preferred.

Qualifications

• 5–7 years of progressive experience in B2B collections or accounts receivable.
• Strong understanding of accounting and billing processes and best practices.
• Excellent communication skills with clients, executives, and internal stakeholders.

Responsibilities

• Serve as primary contact between clients, internal stakeholders, and leadership to resolve outstanding payment issues.
• Manage a portfolio of high-dollar accounts, including aged receivables, credit balances, and unbilled work.
• Analyze account activity and develop strategies to improve collections and reduce outstanding balances.
• Proactively contact customers via phone, email, and written correspondence regarding delinquent accounts.
• Negotiate payment plans and monitor compliance with agreed-upon terms.
• Provide guidance to internal stakeholders regarding collections strategies and account resolution.
• Generate reports identifying delinquent accounts, collection trends, and at-risk receivables.
• Deliver exceptional customer service while promoting timely billing and payment practices.

Skills

B2B Collections

Accounts Receivable

Client Account Management

Financial Analysis

Negotiation

Communication

Attention to Detail

Excel

Education

Bachelor's degree in Business/Finance

Tools

Microsoft Excel

Pivot Tables/XLOOKUP/VLOOKUP

Job description

Kforce has a client in Tampa, FL seeking a Senior B2B Collections Specialist to join their finance team. The role manages a portfolio of high‑value accounts, analyzes risk, negotiates payment plans, and collaborates with internal stakeholders to resolve delinquencies and improve cash flow.

The ideal candidate has 5–7 years in accounts receivable and collections, strong communication, and a solid understanding of billing processes. A Bachelor’s degree is preferred.