B2B Collections Specialist — Detail‑Oriented & Impactful

Employee Workplace; Tampa (FL); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Stable office environment

Impact on company success

Growth potential

Job summary

Employee Workplace in Tampa is seeking a detail-oriented Collections Clerk to manage B2B customer accounts and improve cash flow. You will contact customers about past-due invoices by phone and email, research billing discrepancies, and maintain thorough records.

Collaborating with Sales, Customer Service, Billing, and Accounting, you will help resolve account concerns and assist with reconciliations. This is a hands-on role with growth potential in a stable office environment.

Qualifications

• Strong communication and problem-solving skills.
• High attention to detail and accuracy with financial information.
• Previous experience in collections, AR, billing, or customer accounts.
• Proficiency with Microsoft Office and accounting software; Great Plains a plus.

Responsibilities

• Review aging accounts and proactively contact customers about past-due invoices by phone and email.
• Research and resolve billing discrepancies, payment issues, and account questions.
• Send current and past-due invoices as needed.
• Monitor accounts receivable aging reports and prioritize collection activities.
• Maintain accurate records of customer communications, account activity, and collection efforts.
• Partner with Sales, Customer Service, Billing, and Accounting to resolve account concerns.
• Assist with account reconciliations, unapplied cash research, audits, and reporting.
• Provide excellent customer service while maintaining professionalism and confidentiality.

Skills

Communication

Problem-solving

Attention to detail

Data entry

Prioritization

Confidentiality

Tools

Microsoft Office

Great Plains

Job description

Employee Workplace in Tampa is seeking a detail-oriented Collections Clerk to manage B2B customer accounts and improve cash flow. You will contact customers about past-due invoices by phone and email, research billing discrepancies, and maintain thorough records.

Collaborating with Sales, Customer Service, Billing, and Accounting, you will help resolve account concerns and assist with reconciliations. This is a hands-on role with growth potential in a stable office environment.