Senior Aviation Enterprise Account Leader

SPACE EXPLORATION TECHNOLOGIES CORP; Redmond (WA); On-site; USD 135,000 - 220,000; Full time

Benefits offered by this job

Stock options

Medical, vision, dental coverage

401(k) retirement plan

Paid parental leave

Paid vacation and holidays

Shuttle service from Seattle area

Job summary

SpaceX is seeking an Sr. Enterprise Account Manager for Aviation in the Redmond area.

You will own a portfolio of Starlink enterprise aviation clients, guiding onboarding, ongoing account management, and growth while coordinating with cross-functional teams to meet revenue objectives. The role requires a strong background in enterprise account management, aviation knowledge, and the ability to drive long-term client relationships, negotiations, and program execution.

Qualifications

• Bachelor's degree in engineering or business or equivalent experience with 8+ years in business development, program or account management.
• Minimum 7+ years in a customer-facing role with enterprise accounts.

Responsibilities

• Act as the primary contact for a portfolio of strategic Enterprise Aviation customers from contract signature through onboarding and retention.
• Build relationships with executive stakeholders to identify requirements and drive revenue realization quickly.
• Communicate customer feedback to influence product development and service delivery.
• Deliver impeccable service, with timely acknowledgement and resolution of issues.
• Retain and grow account value across hardware and service revenue.
• Owns forecasted revenue levels and communicates readiness, requirements, and risks.
• Lead process improvements to enhance handoffs across cross-functional teams and scale the business.

Skills

Account management

Customer relationships

Revenue growth

Cross-functional teamwork

Communication

Aviation industry knowledge

Education

Bachelor's degree in engineering or business

High school diploma/equivalency + 8+ years experience

Job description

SpaceX is seeking an Sr. Enterprise Account Manager for Aviation in the Redmond area.

You will own a portfolio of Starlink enterprise aviation clients, guiding onboarding, ongoing account management, and growth while coordinating with cross-functional teams to meet revenue objectives. The role requires a strong background in enterprise account management, aviation knowledge, and the ability to drive long-term client relationships, negotiations, and program execution.