Senior Avaya Telecomm Architect (On-Prem & SIP)

SRI Resources; Orlando (FL); Hybrid; USD 110,000 - 180,000; Full time

Job summary

SRI Resources seeks a Telecommunications Architect/Engineer for a long-term contract in Orlando, FL. You will provide senior-level engineering, administration, troubleshooting, and support for a large on-premises Avaya environment.

Responsibilities include system upgrades, migrations, and 24/7 on-call coverage with a 50/50 remote/on-site hybrid work arrangement. The ideal candidate has extensive Avaya experience and strong networking skills.

Qualifications

• Experience with Avaya Aura components: Communication Manager, System Manager, Session Manager.
• Experience with Avaya Session Border Controller for Enterprise.
• Experience with Avaya Aura Messaging and Application Enablement Services.
• Familiarity with Avaya Call Management System and G450/G650 Gateways.
• Strong SIP trunking and enterprise VoIP knowledge.
• Understanding of TCP/IP, VLANs, QoS, DNS, DHCP, routing, NAT and firewalls.
• Linux-based server administration and virtualized environments.
• SIP and RTP troubleshooting, logs, traces, packet captures.
• Experience upgrading and migrating applications/servers.

Responsibilities

• Install, configure, administer, troubleshoot, upgrade, and support on-premises Avaya Aura servers and applications.
• Troubleshoot complex voice, SIP, server, application, gateway, and network issues.
• Plan and perform system upgrades, patches, migrations, and maintenance.
• Troubleshoot SIP signaling, RTP/media, call routing, voice quality, trunking, device registration, and interoperability.
• Support Avaya media gateways, telephony interfaces, VoIP endpoints, and carrier connectivity.
• Troubleshoot integrations between Avaya systems and third-party apps.
• Perform root-cause analysis of recurring or complex issues.
• Provide advanced technical support and guidance to telecom team members.
• Collaborate with network, server, security, carrier, and vendor teams to resolve issues.
• Maintain technical documentation, system diagrams, configurations, and procedures.
• Assist with system architecture, capacity planning, disaster recovery, lifecycle planning, modernization efforts.

Skills

Avaya Aura Communication Manager

Avaya System Manager

Avaya Session Manager

Avaya Session Border Controller for E

Avaya Aura Messaging

Avaya Aura Application Enablement Serv

Avaya Call Management System

Avaya G450/G650 Gateways

SIP trunking

VoIP

TCP/IP

VLANs QoS DNS DHCP routing NAT FW

Linux administration

Virtual server environments

SIP and RTP troubleshooting

Logs/traces/packet captures

Upgrades and migrations

On-call support

Documentation

Capacity planning

Disaster recovery

Team collaboration

Tools

VMware

Linux

SIP/RTP analysis tools

Job description

SRI Resources seeks a Telecommunications Architect/Engineer for a long-term contract in Orlando, FL. You will provide senior-level engineering, administration, troubleshooting, and support for a large on-premises Avaya environment.

Responsibilities include system upgrades, migrations, and 24/7 on-call coverage with a 50/50 remote/on-site hybrid work arrangement. The ideal candidate has extensive Avaya experience and strong networking skills.