Senior Avaya Support and Real-Time Communications Engineer

American business solutions inc

Jackson (MS)

Presencial

USD 120.000 - 170.000

Jornada completa

Hace 4 días

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Descripción de la vacante

American business solutions inc seeks a senior Avaya systems specialist with deep hands-on experience across Communication Manager, Session Manager, Call Management System, System Manager, and Work Force Optimization for enterprise deployments in the United States.

You will work with BroadSoft Hosted VoIP and Spira SBCs, develop automation in Python, and create clear user documentation while training junior staff and engaging with vendors and customers in a professional manner.

Formación

Minimum of 15 years of experience with Avaya systems.
Experience with Avaya Communication Manager 7.1.3.
Experience with Avaya Session Manager 7.1.3.
Experience with Avaya Call Management System R18ASAP.
Experience with Avaya System Manager 7.1.3.
Experience with Avaya Work Force Optimization 15.2.
Experience with BroadSoft Hosted VoIP.
Ability to automate tasks with Python.
In-depth knowledge of real-time communications, voice and video protocols including H.323 and SIP.
Knowledge of routing, switching, firewalls, WAN technologies, and QoS.
Ability to communicate with vendors and customers professionally.
Create accurate documentation for new products and services.
Train junior level staff on Avaya technologies.