Senior Avaya Systems & Telephony Engineer

Elegant Enterprise-Wide Solutions, Inc.; Jackson (MS); Presencial; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Elegant Enterprise-Wide Solutions, Inc. in Jackson, MS is seeking a senior consultant with extensive Avaya experience to manage complex communication systems.

The role focuses on real-time voice/video protocols (H.323, SIP) and network tech such as routing, switching, firewalls, WAN, and QoS. Applicants should demonstrate professional vendor and customer communication skills and the ability to document new products and services clearly for end users.

Formación

• Minimum of 15 years of experience with Avaya systems.
• In-depth knowledge of real-time communications, voice and video protocols including H.323 and SIP.
• Knowledge of routing, switching, firewalls, WAN technologies, and QoS.
• Ability to communicate with vendors and customers in a professional manner.
• Experience creating accurate documentation for users on new products and services.
• Preference for automation of routine tasks via Python scripting.

Responsabilidades

• Be able to communicate with vendors and customers in a professional manner.
• Create accurate documentation for user consumption on new products and services that are rolled out.

Conocimientos

Avaya systems experience

Real-time communications protocols (H.

Herramientas

Call Management System R18

Work Force Optimization 15.2

Descripción del empleo

Elegant Enterprise-Wide Solutions, Inc. in Jackson, MS is seeking a senior consultant with extensive Avaya experience to manage complex communication systems.

The role focuses on real-time voice/video protocols (H.323, SIP) and network tech such as routing, switching, firewalls, WAN, and QoS. Applicants should demonstrate professional vendor and customer communication skills and the ability to document new products and services clearly for end users.