Senior AV Technical Lead - Live Event Mastery

Hargrove, Inc.; Torch of Friendship (FL); On-site; USD 26,000 - 34,000; Full time

Job summary

Hargrove, Inc. in Miami, FL is seeking a Sr. Technical Lead to bridge the gap between technical lead and specialist. You will report to the Operations Manager and support general sessions with advanced AV equipment.

The role requires 2+ years of field experience in the specialty area and a Bachelor’s Degree preferred, with emphasis on customer service and hospitality. On-site position with potential for overtime and incentives.

Qualifications

• Bachelor’s Degree preferred and 2+ years of field experience required.
• 2-3 years of customer service or hospitality experience preferred.
• External applicants must meet training and certifications within 60 days.

Responsibilities

• Equipment Operation: setup, operation, and breakdown of advanced AV equipment.
• Troubleshoot and resolve technical issues quickly.
• Customer Service: exceed client expectations and maintain relationships.
• Training/Staff Development: mentor team members and develop skills.
• Event Supervision: supervise technicians during events.
• Equipment Maintenance: manage security, storage, transport, and inventory.

Education

Bachelor's Degree

Job description

Hargrove, Inc. in Miami, FL is seeking a Sr. Technical Lead to bridge the gap between technical lead and specialist. You will report to the Operations Manager and support general sessions with advanced AV equipment.

The role requires 2+ years of field experience in the specialty area and a Bachelor’s Degree preferred, with emphasis on customer service and hospitality. On-site position with potential for overtime and incentives.