Senior AV Technical Lead — Events & Solutions

Hargrove, Inc.; Boston (MA); On-site; USD 43,000 - 56,000; Full time

Job summary

Hargrove, Inc. seeks a Sr. Technical Lead to bridge the gap between technical leadership and specialist work for mid-to-small general sessions. The role reports to an Operations Manager or equivalent and focuses on flawless event execution with high service standards.

Responsibilities include leading equipment setup, on-site troubleshooting, and coordinating with teams to meet client expectations. The position requires strong hospitality experience and a proactive, safety-conscious approach.

Qualifications

• Bachelor’s Degree preferred and relevant certifications/training required within 60 days.
• Minimum 2+ years of field experience in the specialty area.
• 2-3 years of customer service or hospitality experience preferred.
• Internal/External training requirements must be completed as directed.

Responsibilities

• Operates and maintains advanced audiovisual equipment for events.
• Troubleshoots technical issues and resolves problems promptly.
• Ensures security and safety measures for equipment and personnel.
• Supervises and guides technicians during events and post-event activities.
• Maintains inventory and forecasts equipment needs.

Skills

Field experience

Customer service

Leadership development

Education

Bachelor’s degree preferred

Job description

Hargrove, Inc. seeks a Sr. Technical Lead to bridge the gap between technical leadership and specialist work for mid-to-small general sessions. The role reports to an Operations Manager or equivalent and focuses on flawless event execution with high service standards.

Responsibilities include leading equipment setup, on-site troubleshooting, and coordinating with teams to meet client expectations. The position requires strong hospitality experience and a proactive, safety-conscious approach.