Senior AV Tech Lead — Elevate Live Event Experiences

Encore Global

Orlando, Northern (FL, KY)

Hybrid

USD 23,000 - 30,000

Full time

14 days+

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Job summary

Encore Global is seeking a Sr. Technical Lead to bridge the gap between technical lead and specialist, reporting to an Operations Manager or related leadership. The role emphasizes flawless event execution, from setup to breakdown, while maintaining safety, security, and client satisfaction.

Ideal candidates have 2+ years in a related field, with strong customer service or hospitality background. Internal/external training requirements apply, and lifting or physical demands may be part of the

Qualifications

Bachelor's Degree is preferred.
2+ years of field experience in specialty area is required.
2-3 years of customer service or hospitality experience is preferred.
External applicants must meet/validate and achieve/complete all training and certifications within 60 days.

Responsibilities

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment.
Troubleshoots technical issues and resolve problems quickly as they arise.
Provides mentorship and coaching to technical, sales, and operations team members to develop technical skills as needed.
Performs advanced work (pre/during/post event) with operations team members.