Senior AV Event Tech Lead: Live Solutions

Encore Global; Dallas, Northern (TX, KY); Hybrid; USD 22,000 - 25,000; Full time

Job summary

Encore Global in Dallas, TX is seeking a Sr. Technical Lead to bridge technical leadership and specialist roles on mid to large general sessions. You will supervise equipment operation, ensure flawless event execution, and mentor technicians.

You will collaborate with event teams, manage safety and security compliance, and help develop staff while delivering exceptional client service in a dynamic hotel/convention center environment.

Qualifications

• Bachelor’s degree preferred (education requirement).
• 2+ years of field experience in a specialty area required.
• 2-3 years of customer service or hospitality experience preferred.
• External applicants must meet training and certifications within 60 days of start date.

Responsibilities

• Operates, sets up, and breaks down advanced audiovisual equipment to ensure flawless event execution.
• Provides excellent customer service and builds positive client relationships.
• Mentors and develops technical and operations staff.

Skills

Field experience in specialty area

Customer service

Hospitality

Education

Bachelor's Degree preferred

Job description

Encore Global in Dallas, TX is seeking a Sr. Technical Lead to bridge technical leadership and specialist roles on mid to large general sessions. You will supervise equipment operation, ensure flawless event execution, and mentor technicians.

You will collaborate with event teams, manage safety and security compliance, and help develop staff while delivering exceptional client service in a dynamic hotel/convention center environment.