Senior AV Technical Lead & Event Solutions Mentor

Encore Global; Texas; Vor Ort; USD 26.000 - 34.000; Vollzeit

Benefits dieser Stelle

Benefits options

Zusammenfassung

Encore Global in Texas seeks a Sr. Technical Lead to bridge between technical leadership and specialists for hotel/convention center events. You will supervise on-site operations, troubleshoot issues, and mentor staff to deliver flawless general sessions.

Requirements include 2+ years in a specialty field, customer service experience, and a valid driver's license. Lifting 50 lbs and flexible hours are expected in a dynamic events environment.

Qualifikationen

• Bachelor’s Degree is preferred.
• 2+ years of field experience in specialty area is required.
• 2-3 years of customer service or hospitality experience is preferred.
• External applicants must meet training and certifications within 60 days; internal applicants per Encore program.
• A valid driver’s license is required; DOT requirements may apply.
• Must be able to lift 50 lbs.

Aufgaben

• Operate and troubleshoot advanced audiovisual equipment as listed.
• Ensure security, safety and proper storage of equipment.
• Provide excellent customer service and build client relationships.
• Collaborate with internal teams to plan and support events.
• Mentor and coach junior staff and manage on-site operations.

Kenntnisse

Field experience

Customer service

Interpersonal skills

Communication

Ausbildung

Bachelor’s degree preferred

Jobbeschreibung

Encore Global in Texas seeks a Sr. Technical Lead to bridge between technical leadership and specialists for hotel/convention center events. You will supervise on-site operations, troubleshoot issues, and mentor staff to deliver flawless general sessions.

Requirements include 2+ years in a specialty field, customer service experience, and a valid driver's license. Lifting 50 lbs and flexible hours are expected in a dynamic events environment.