Senior AV Project Manager: Lead Install & Client Success

CTI; Chicopee (MA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive base salary

Employer-matched medical, prescription

Employer-matched 401K up to 3%

Bonus eligibility based on incentive计划

Graduated PTO + holidays + floating

Life Insurance 100% CTI paid

Cell phone reimbursement

Disability insurance 100% CTI paid

Job summary

CTI is seeking an experienced AV Project Manager to oversee all aspects of AV integration projects, from planning through final delivery. The role emphasizes strategic planning, resource coordination, and strong client communication to ensure on-time, on-budget project completion.

You will lead a team, coordinate programming, rack builds, installation, and commissioning while maintaining accurate documentation and client updates.

Qualifications

• 5+ years managing commercial AV integration projects, developing strategies, and coordinating resources, required.
• Excellent written and verbal communication skills; proficiency in maintaining accurate project documents and client updates, required.
• Experience in leading teams, including training and performance management, required.
• Hands-on experience with AV installations and providing creative solutions, required.
• Ability to track and improve performance metrics, ensuring projects meet deadlines and budget goals, required.
• Travel: Company-paid travel with on-site client guidance (approx. 25%).

Responsibilities

• Strategize and implement project plans to achieve AV integration goals.
• Schedule and manage all services and labor resources for projects.
• Communicate deadlines, specs and budgets clearly to install teams.
• Maintain current project documents, BOMs and change orders.
• Maintain regular client communication with timely updates on issues and progress.
• Lead and train the project team, delegating tasks and ensuring accountability.
• Support installation staff from start to finish, including programming and punch lists.
• Ensure projects stay on track to meet client deadlines and retain margins.

Skills

Project management

Communication

Team leadership

Budget tracking

On-site collaboration

Education

Associate’s degree (preferred)

Job description

CTI is seeking an experienced AV Project Manager to oversee all aspects of AV integration projects, from planning through final delivery. The role emphasizes strategic planning, resource coordination, and strong client communication to ensure on-time, on-budget project completion.

You will lead a team, coordinate programming, rack builds, installation, and commissioning while maintaining accurate documentation and client updates.