Senior AV Lead - Live Event Tech & Leadership

Encore Global; Portland (OR); On-site; USD 29,000 - 37,000; Full time

Job summary

Encore Global in Portland, OR is seeking a Senior Technical Lead to bridge the gap between technical leadership and specialists. You will oversee setup, operation, and breakdown of advanced audiovisual equipment for general sessions and events.

You will mentor staff, supervise events, maintain equipment, and ensure top-tier customer service while collaborating with hotel teams and clients to deliver world-class events.

Qualifications

• Bachelor’s Degree is preferred.
• 2+ years of field experience in a specialty area is required.
• 2-3 years of customer service or hospitality experience is preferred.

Responsibilities

• Operates and troubleshoots advanced AV equipment for events from setup to teardown.
• Provides excellent customer service and builds relationships with clients and hotel teams.

Skills

Customer service

Leadership

Technical troubleshooting

Education

Bachelor’s degree preferred

Job description

Encore Global in Portland, OR is seeking a Senior Technical Lead to bridge the gap between technical leadership and specialists. You will oversee setup, operation, and breakdown of advanced audiovisual equipment for general sessions and events.

You will mentor staff, supervise events, maintain equipment, and ensure top-tier customer service while collaborating with hotel teams and clients to deliver world-class events.